Frequently Asked Questions

Select your supplements based on your daily training demands and food intake. If you need convenient post-workout protein, choose microfiltered whey isolate to hit your nutrition targets. Pair it with daily micronized creatine to maintain training energy.

Our isolate is made from pure cow milk whey separated through mechanical ceramic filters. This cold process removes excess milk fat and sugar while keeping protein fractions intact. It contains zero unlisted thickeners or creamers.

Keep your tubs tightly sealed in a dry pantry away from direct heat and humidity. Always use a clean dry scoop and close the lid firmly after each use. Stored this way, the powder remains fresh and free-flowing until the printed date.

We accept cash on delivery and direct bank transfer only. If you choose cash on delivery, you pay the courier directly when your parcel arrives. For bank transfers, our bank details appear at checkout and dispatch starts once payment clears.

Couriers deliver directly to your building reception, entrance gate, or apartment door. If your building does not have an elevator, the courier will coordinate with you to meet at the ground floor lobby. Orders placed before 15:00 on business days are prepared for prompt handover.

If an item arrives with broken seals or box damage, notify our team within 30 days of delivery. Unused items in their original packaging can be returned, with customer-paid return shipping unless the item is verified faulty. Once inspected, refunds are paid directly to your bank account.